Baggu Responds to Outrage....

Well, that was quick! Less than 12 hours after my outrage hit the web, Baggu responds. I thought it was only fair to put their answer on the front page - rather than make you look for it under comments. Read on....

Hi There. This is Emily, from BAGGU. I am very sorry you were upset that your Baggu order came packaged in a poly bag. Let me explain why we use these instead of cardboard boxes or paper envelopes. Paper envelopes tear, we tried using these in the beginning but a lot of our orders were arriving damaged. Cardboard boxes are very heavy, so they have a big carbon footprint in transportation, they also use allot of resources, and require extra materials to fill the empty space in the box. Poly mailers are strong, lightweight and durable, they get Baggus to people's homes in good condition. I researched them a bit more after I saw your blog post and found some poly envelopes with an even higher recycled content - and we will switch those going forward. Thanks for you concern, and keeping an eye on us. And please let me know if you haven an even more eco solution that I may have missed. Please don't hesitate to get in touch emily@baggubag.com!